Everyday we receive several user requests asking for ways to identify the most authoritative review amongst a bunch of best website hosting reviews. The concern however, primarily related to the quest to select the best web hosting solutions provider. Therefore, it becomes mandatory to differentiate between good, better, and the best review. So let’s explore those check points that make a hosting review good or not so good. While there are no hard and fast rules, there are certainly some important tips to help our readers identify the best website hosting reviews from amongst a mix of genuine, authoritative, and sales pitch type reviews.
The best website hosting reviews never make blind recommendations or suggestions. Such reviews always provide facts based statistical data to evaluate hosting companies. Users or readers are not encouraged to take ill-informed decisions by good review companies. Following are the very important check list items you should be looking for in best website hosting reviews.
The first and foremost factor in the checklist is website hosting service reachability and availability. This is commonly termed as uptime.
A website that frequently goes down is is less likely to attract repeated customer visits. Thus, need to keep the web site up and running is appropriated by one and all. Any and every web hosting review that overlooks this most important hosting need should therefore, be treated as irrelevant in your web host comparison and selection endeavor. Stamping a hosting company as number one in the top ten list without any historical statistics information about uptime is an completely meaningless. Uptime is calculated as total amount of time the hosting service was available during a given time period. It includes the planned maintenance time and excludes unplanned activities or incidents resulting in the downtime. It is important to note that it is the hosting service uptime that is calculated and not just web server uptime.
After service availability comes response and resolution window for customer services delivered by the hosting service provider. Customer service consists of both technical support and customer care services. The measurement of quality of customer service is the committed response and resolution window for every incident and service request. In terms of importance the incident and service request response and resolution commitment comes immediately after hosting service uptime and availability comes. Every web admin would need help of technical support and customer care divisions at some point in time during their web hosting tenure. Hence, you cannot afford to overlook customer service in your best web host selection even if the hosting solution is dirt cheap. The committed TAT is what assures and measures the web site hosting quality. Apart from turn around time the number of available communication channels also matters a lot. For instance, only web based incident and service request logging may not be a convenient option in some kinds of emergencies. Hence, the support and customer service teams must be reachable on multiple mediums including phone, email, web based or online ticketing, and live instant messenger based support.
In addition to aforementioned factors best website hosting reviews must also take into account other important factors (listed in order of their significance) such as price, hosting contract term, and hosting features and limitations, and utility of free offers in serving present or future needs.
We are sure you would have liked this informative blog post and we would like to thank you for your time.